Before You Come:
To help ensure the safety and wellbeing of our staff and guests, we politely request that you ask yourself (and party members) the following prior to arrival:
- Have you been in close contact with a confirmed case of COVID-19 in the last 14 days?
- Are you waiting for results from a COVID-19 test?
- Have you experienced any of the following common Covid-19 symptoms in the past 48 hours:
- Fever or chills
- Shortness of breath or difficulty breathing
- Muscle or body aches
- New loss of taste or smell
- Sore throat
- Congestion or runny nose
- Nausea or vomiting
If you answered yes to any of the above questions, please do not put our staff or other guests at risk and request to reschedule your tour. We would love to welcome you on a different day.
During Your Visit:
- Practice 6′ Social Distancing – Our facility is completely outdoors and plenty large enough to maintain a respectful distance from other parties who may be visiting at the same time.
- The Use Of Masks / Face Coverings Are Welcomed & Encouraged – The use of masks / face coverings are welcomed and encouraged throughout the duration of your visit.
- Use Hand Sanitizer – Please use the provided hand sanitizer upon entering the hot room and / or after using the portable toilet.
Safety Precautions We’re Taking:
- Regardless of vaccination status, your musher would be happy to wear a mask / face covering for your tour upon request. Please note that their masks may be removed or pulled down while giving commands to the sled dogs. This helps ensure clarity of sound which can impact both dog and customer safety.
- If multiple parties arrive for the same timeslot, parties will be staggered going into the hot room to check-in and sign waivers.
- Pens and clipboard for the waivers are wiped down with Clorox wipes after being used.
- Hand sanitizer is available inside the hot room
- The sleeping bags that we provide for comfort and warmth during the ride portion of tours are sprayed down between each run with Isopropanol (91%). Sleeping bags are changed out between each tour as well.
- During the harnessing of the dogs, the musher will harness the dog and then pass the dog off to the customer to reduce hands on harnesses and limit the close interaction between musher and customer. Dog harnesses are sprayed down with Isopropanol (91%) every evening after the last trip returns.
- The sled dogs rinse their mouths with mouthwash between each kiss. 😊 This is a joke, during these stressful times, maintaining a sense of humor is key and our staff does their best to make each trip as fun and safe as possible. We truly appreciate your cooperation in our efforts.